Informativa sulle spedizioni

Shipping Policy

Effective Date: [25th September 2023]

Thank you for shopping with M O O N. We’re committed to delivering your order safely and promptly. Please review our shipping terms below.

1. Processing Time

• Orders are processed within15-45 business days (excluding weekends and holidays).
• Custom or bulk orders may require additional processing time.

2. Shipping Methods & Rates

• We offer [Standard, Express, Local Courier, etc.] shipping options.
• Shipping rates are calculated at checkout based on weight, destination, and selected method.
• Free shipping is available for orders with no discount code, where applicable.

3. Delivery Timeframes

• Estimated delivery times:
• Local: [ 7-15 business days]
• Domestic: [10-21 business days]
• International: [15-45 business days]
• Delivery times are estimates and not guaranteed.

4. Order Tracking

• Once your order ships, you’ll receive a tracking number via email.
• You can track your shipment through tracking portal.

5. Shipping Restrictions

• We currently ship to Most of the world (Check your country at website).
• We do not ship to restricted zones unless otherwise stated.

6. Delays & Issues

• We are not responsible for delays caused by weather, customs, or carrier issues.
• If your package is lost or damaged, please contact us within 5 business days of expected delivery.

7. Customs & Duties (International Orders)

• International customers are responsible for any customs fees, import duties, or taxes.
• These charges are not included in the shipping cost and vary by country.

8. Address Accuracy

• Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.